HshsOn his first day at Toyota, a new employee would often find nothing else than a blank sheet of paper and a pen on his desk.
These are all the tools needed for problem-solving.
This blank sheet of paper stands in contrast to the commonly found A3 problem-solving forms, designed to guide the user through the eight problem-solving steps.
The blank sheet of paper acknowledges that a new problem-solver should not be guided by a formulary, but by an experienced mentor.
This blank sheet also acknowledges the uniqueness of each problem. Instead of squeezing descriptions and diagrams into pre-defined boxes, the blank sheet allows for learning and adaptation.
Mentoring, learning and adaptation are fundamental ingredients of any problem-solving, symbolized by this simple, blank, sheet of paper.
Did you ever performed an A3 problem-solving on a blank sheet of paper?
Wish you a great holiday.
